After the interviewing process is over the caseworker
has the obligation to record the interview. The language
of interview now has to be translated into the language
of the record (file, forms, computer).
According to Kadushin recording can be seen as a part
of the interview process. Through the act of recording
the interview continues in the mind of the interviewer
after it is terminated. It is a retrospective living of the
encounter. As a consequence the interviewer of
necessity, has to selectively decide which aspects of
the interview were more significant. She has to
systematically organise a somewhat chaotic experience.
What is a Case Record?
A record literally means ‘a formal writing of any fact or
proceeding’ and when used as a verb means ‘to set down
in writing or other permanent form’.
Taking cue from this we can define case record as a
written account of the casework proceedings.
However, from the above statement one should not
conclude that case recording is an easy, routine and
simple task, far from it, its a highly skilled and complex
task. Recording is an important and integral part of
casework procedure and is an output of the activity of
the casework. The importance of recording lies both in
the process as well as the product.
For, an individual who is planning to become a
caseworker, the art of record writing is worth striving
to develop and perfect, not only because case recording
is an essential part of good casework and is becoming a
more important factor with the increasing complexity
of social treatment, but also because the case record
is fortunately or unfortunately often used as one of
the important indexes of the caseworkers ability.
A question often asked is, why do we need to write
records? Do they really serve any purpose? The
importance of case records can be ascertained when
we look at their functions and the varied purposes they